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 Our Refund Policy

We are extra vigilant about quality however if customer is not satisfied with the quality or order is not according to the specifications mentioned or it is defective then customer may return the product with 72 hours of receive of an order. For which customer need to send an email from authorized/ registered account from which order was placed mentioning the following:

  1. Clearly mention you order number
  2. Date order Received (we will also compare it with courier service data)
  3. Reason why product is returned?
  4. What expected solution is proposed?

Please note the following terms and conditions:

  1. We do not accept return or exchange of product until unless they are defective, not according to specifications mentioned, incorrectly sent
  2. Perishable items cannot be returned or exchanged
  3. Items that have been used, worn, washed, ironed, steamed, carrying body odors, carrying perfume or sent odors, having any water mark, iron marks or damaged etc. can not be returned or exchanged
  4. All items that need return or exchange should reach at our Pakistan Collection Office on following address: Pakistan Street, Suit No. 5, Suleman Square, Main Market, Gulberg-II, Lahore, Phone: 0300-4121337, Email: return@pakistanstreet.com
  5. All returning expenses will be customers responsibility no expenses will be reimbursed
  6. Minimum 20% of handling fee will be applicable on all return and exchange of items
  7. Incase of non qualifying return or exchange Pakistan Street do not take any responsibility of items or redelivery

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